Privacy Policy

Last updated: July 10, 2026

1. Introduction

At Flock9, we believe trust starts with transparency. This Privacy Policy explains what personal information we collect, why we collect it, how we protect it, and what rights you have when you visit our website or contact us.

This Privacy Policy applies to https://flock9.io and all services offered through this website.

2. Who we are

This website is operated by:

Flock9 B.V.
Dammekant 54
2411 CE Bodegraven
The Netherlands

Email: [email protected]
Website: https://flock9.io

Flock9 B.V. operates internationally, including through its wholly owned subsidiary, Flock9 Inc., located in the United States.

Flock9 B.V. is the data controller responsible for processing personal data collected through this website.

3. What personal data we collect

Depending on how you interact with our website, we may collect:

  • Name
  • Company name
  • Business email address
  • Telephone number
  • Job title
  • Information you provide through contact forms
  • Messages or enquiries you send us
  • Cookie preferences
  • Technical information required to secure and operate the website, such as IP address, browser type, device information and server logs

We do not intentionally collect sensitive personal data through this website.

4. Why we process your data

We process personal data only when necessary to:

  • Respond to your enquiries
  • Schedule meetings or demonstrations
  • Provide requested information or downloads
  • Deliver our products and services
  • Maintain the security and availability of our website
  • Prevent abuse and fraud
  • Comply with legal obligations

We do not sell your personal data.

5. Legal basis for processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract or pre-contractual request
  • Compliance with legal obligations
  • Our legitimate interests, such as securing and improving our services

Whenever processing is based on consent, you may withdraw your consent at any time.

6. Cookies

Our website uses cookies and similar technologies.

We use:

  • Functional cookies required for the operation of the website
  • Marketing cookies only after you have provided consent

A detailed overview can be found in our Cookie Policy.

7. Third-party services

To provide our website and its functionality, we may use services provided by trusted third parties, including:

  • WordPress
  • Divi (Elegant Themes)
  • Wistia
  • LinkedIn
  • Google reCAPTCHA
  • Google Maps
  • YouTube

These providers may process personal data in accordance with their own privacy policies.

Where required by law, these services are only activated after your consent has been obtained.

8. International data transfers

Flock9 serves customers worldwide.

In certain situations, personal data may be processed outside the European Economic Area, including by our wholly owned subsidiary, Flock9 Inc., in the United States.

Whenever personal data is transferred internationally, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses or other legally recognised transfer mechanisms where required.

9. Data retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Respond to your requests
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Protect our legitimate business interests

When personal data is no longer required, it is securely deleted or anonymised.

10. Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.

While no internet transmission can ever be guaranteed to be completely secure, we continuously work to maintain a high level of security appropriate to the risks involved.

11. Your rights

Depending on your location and applicable privacy legislation, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw previously given consent
  • Request a copy of your personal data
  • Lodge a complaint with your local supervisory authority

To exercise your rights, please contact us using the details below.

12. Children's privacy

Our website and services are intended for business users.

We do not knowingly collect personal information from children under the age of 16.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or privacy practices.

The latest version will always be published on this page together with the revision date.

14. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Flock9 B.V.

Dammekant 54
2411 CE Bodegraven
The Netherlands

Email: [email protected]

If you believe we have not handled your personal data correctly, you also have the right to lodge a complaint with your local Data Protection Authority.